/Hotels/Grand Copthorne Waterfront Hotel
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Grand Copthorne Waterfront Hotel

392 Havelock Road
Hotel
Chinese
Waterfront
Indoor
Garden & Greenery
Ballroom

Reviews Highlights

4.2
100 reviews
5
45%
4
40%
3
11%
2
2%
1
2%
Venue
4.1
Service
4.0
Food
4.1

The Good

  • Wedding banquet food consistently praised as delicious and high quality (44 reviews)
  • Ballroom and venue decor frequently described as beautiful and grand (28 reviews)
  • Staff and event team often commended for professionalism and helpfulness (26 reviews)

The Bad

  • Service inconsistency and understaffing during wedding events (at least 18 reviews)
  • Location not convenient for MRT/public transport access (at least 10 reviews)

Rooms & Pricing

Galleria Ballroom

Capacity: 100-160 pax

Starts from

$229/pax

Riverfront Ballroom

Capacity: 150-200 pax

Starts from

$229/pax

Waterfront Ballroom

Capacity: 200-280 pax

Starts from

$229/pax

Grand Ballroom

Capacity: 300-600 pax

Starts from

$241/pax

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Reviews

Joan Teng
Couplelast yearGoogle Maps
Service: 5.0

We recently held our wedding lunch banquet at the Grand Copthorne Waterfront, and we are thrilled with the entire experience. We want to extend our deepest gratitude to the entire team for making our special day so perfect. Firstly, a massive thank you to Serene, our banquet manager. From the initial planning stages to the day of the event, Serene was helpful, responsive, and attentive to every detail. Her professionalism and dedication were truly outstanding, and she made the entire process seamless and stress-free. We truly appreciated her patience and guidance. The banquet itself was executed flawlessly, thanks to Razali, the banquet manager, and his amazing team. The service was impeccable, and the team was efficient and friendly. Everything ran smoothly, and our guests were impressed. The attention to detail was evident, and we felt completely taken care of. The AV team provided exceptional support as well. Their thorough pre-event testing ensured a smooth setup, and their on-the-day assistance was invaluable. And of course, we must commend the chef and the culinary team. The food was delicious! It was just as impressive as it was during our food tasting. Our guests raved about the quality and taste of every dish. It was a truly exceptional culinary experience. The Grand Copthorne Waterfront team worked together seamlessly to create a truly unforgettable celebration for us. We are grateful for their hard work and dedication. We highly recommend this venue to anyone planning a special event.

Bryan
Guestlast yearGoogle Maps
Service: 5.0

Attended a wedding here. Nice grounds near the river. East access via havelock mrt

Naggy Guibman
Guest3 years agoGoogle Maps
Venue: 4.0Service: 4.0

Here for a wedding reception. Friendly staff.

ajmer kaur
Guest4 years agoGoogle Maps
Venue: 4.0Service: 3.0Food: 1.0

They say 5 star quality but that was not the case at my neice wedding held there recently One - room service was very very bad and slow- waited 1/2 hour for a bucket of ice Two - the food at the reception. Especially the butter chicken was raw - I wonder what kind of quality checks do they conduct or do they even do it.. they certainly need to check their SOP to improve better

Sabrina Quek
Guest4 years agoGoogle Maps
Venue: 1.0Service: 3.0Food: 3.0

Went there to attend my nephew's wedding dinner. Food was OK,nothing to wow about. Service was slow. Worse there is only 1 lift that lead to carpark. it was a super.......long....wait for the lift after dinner has ended. Guess it is becos it is a super old hotel. They shd consider doing some upgrades or renovation.

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