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Sheraton Towers Singapore

39 Scotts Road
Hotel
Chinese
Western
Indoor
Ballroom

Reviews Highlights

4.5
54 reviews
5
54%
4
24%
3
7%
2
2%
1
0%
Venue
4.5
Service
4.2
Food
4.2

The Good

  • Attentive and professional wedding event staff ensured smooth celebrations (38 reviews)
  • Wedding banquet food consistently praised for quality and taste (32 reviews)
  • Convenient location near Newton MRT for easy guest access (27 reviews)

The Bad

  • Some guests experienced inconsistent or unfriendly front desk service (10 reviews)
  • Hotel rooms and facilities are dated and need renovation (9 reviews)

Rooms & Pricing

Ballroom 1 & 2

Capacity: 150-200 pax

Starts from

$214/pax

Ballroom 3 & 4

Capacity: 100-120 pax

Starts from

$214/pax

Grand Ballroom

Capacity: 200-400 pax

Starts from

$214/pax

Topaz Room

Capacity: 100-120 pax

Starts from

$214/pax

Reviews

Soh
Couple3 years agoGoogle Maps
Venue: 4.0Service: 5.0

Would like to express my heartfelt gratitude for the exceptional service and warm hospitality stay during our wedding event at Sheraton! Would like to special thanks Tommy and Valerie who seamlessly execute the event ensuring that everything goes well during the event. Valerie was very prompt in responsiveness, it was a stress free experience.. thank you av sabri for the seamless integration of audio and visual! And Chef Gan for the awesome culinary, my guest enjoys it! Simon the bellman was very helpful and thoughtful in helping us with our stuffs. Evan Lim who’s station at the front desk, thank you for your assistance and excellent service throughout our stay :) Thank you Sheraton for making our wedding day an extraordinary and cherished memory :)

Patrick Oon
Couple3 years agoGoogle Maps
Venue: 4.0Service: 3.0

Checked out Sheraton for my son’s wedding dinner. We had the ceremony in Australia and needed a dinner for my relatives in Singapore and Malaysia. Ms Yeo Simin was very good as she explained to us how the venue will look. We had zoom call with her from Australia and she was very patient with our requests and questions. Because of her, we chose Sheraton. When we arrived last week, Simin showed us around the hotel including the rooms for the tea ceremony and dinner, also the bridal rooms. We turned up on the actual day, the bridal room assigned had a leak from A/C. It has a bad smell. When we complained, we were told there is no other room and they sent the repair man. We called up Simin and Edward, the duty manager, finally upgraded our room. We were not impressed with the attitude of the duty manager, not inspecting the room before sending the repair team. Thankfully, the event went smoothly thanks to Thanush and team. Great job guys and kudos to Simin for saving the day.

Hui Ting Toh
Couple3 years agoGoogle Maps
Venue: 5.0Service: 5.0Food: 5.0

We held our solemnization ceremony at the waterfall pavilion and wedding dinner at Sheraton’s Topaz All in Feb 2023, and we have no regrets. A wedding is extremely stressful to plan and execute, but the Sheraton staff were extremely helpful during the process. Special mention and thanks to Yeo Simin, for being our coordinator. She was there every step of the way, from the initial promotion of the wedding package, to when we walked down the aisle, to after the wedding when we collected our things from the hotel. Special mention also to Leon, our banquet manager. He was very assuring during the wedding banquet, and the event went very smoothly under his management. We are also very thankful to the AV team on that day for ensuring that our music and videos were all played accordingly to our timing. The entire service of the hotel, from the check-in and banquet to the check-out was just wonderful. Banquet food was delicious thanks to the Li Bai Cantonese Restaurant; food was portioned, and guests just relaxed and ate. Halal food was catered for our Muslim guests, arranged by the hotel as well. The staff were attentive, going as far as to pass us napkins when we cried during our wedding speech. As the bride and groom, our food was even portioned for us after the wedding since we were too busy to eat during the banquet; So we got to enjoy the banquet in private as well. No complaints about our bridal suite, it was roomy, beautiful, luxurious, and clean. The entire wedding process had so many details, minor hiccups are unavoidable. There was a system error during check-in. Hard liquor wasn’t offered until asked for, because we ourselves forgot to mention it to the manager. But generally, the process was incredibly smooth given the number of details involved. We really had an enchanting wedding and would love to return for a nostalgic stay in the future. Sincerest thanks to the staff at Sheraton Towers!

Chin Joo Chng
Guest3 years agoGoogle Maps
Service: 5.0Food: 3.0

Was there for a wedding lunch reception. Service was excellent but the food was mediocre at best. Very limited parking.

Wong YY
Guest4 years agoGoogle Maps
Venue: 4.0Service: 4.0Food: 4.0

Went for a wedding lunch. Food was good and the Ballroom layout was conducive too. Location quite near town area which makes it convenient to get to as well

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