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JW Marriott Hotel Singapore South Beach

30 Beach Road
Hotel
Chinese
Indoor
Ballroom

Reviews Highlights

4.5
63 reviews
5
68%
4
21%
3
2%
2
3%
1
5%
Venue
4.6
Service
4.3
Food
3.9

The Good

  • Stunning and beautifully decorated ballroom for weddings (27 reviews)
  • Attentive, friendly, and helpful staff throughout events (19 reviews)
  • Impressive large LED/projection screen enhances wedding atmosphere (13 reviews)

The Bad

  • Restrooms are located on a different level from ballroom (8 reviews)
  • Food quality and temperature inconsistent at wedding events (7 reviews)

Rooms & Pricing

Grand Ballroom

Capacity: 220-420 pax

Starts from

$309/pax

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Reviews

Vanessa Chrouch
Couplelast yearGoogle Maps
Service: 5.0

Our stay at the JW Marriott Singapore South Beach was nothing short of exceptional! From the moment we arrived, the level of service exceeded anything we’ve experienced in a long time. The staff went above and beyond to ensure our comfort, making us feel truly valued as guests. A special shoutout to Fiona in the Executive Lounge—her leadership and dedication were remarkable. My husband and I were so impressed watching her not only lead her team but also step in to assist wherever needed. Her passion and commitment to excellence were evident, and it truly elevated our experience. Every single staff member we encountered was spectacular, embodying professionalism, warmth, and attentiveness. If we could, we would visit this hotel 100 times over! Thank you, JW Marriott Singapore South Beach, for an unforgettable stay—we can’t wait to return!

Graciela
Couplelast yearGoogle Maps
Service: 1.0

Has to be the most disappointing hotel we have ever stayed!!! I am a Titanium elite member and have never been treated so poorly. So insane expensive, tiny, room, no welcome gift except 5 little cookies, no drink, no hot /cold towel, no welcome drink - absolutely the most disappointing hotel we have ever been!!! This was supposed to be my birthday celebration and I could not be more disappointed - with the service, with the room, with the hotel, with the management! Absolutely terrible! Shame on you JW Marriott!!! I then received an email from “Zita” asking if I had a nice check in. I just met with Luna who besides saying I am sorry 100 times did absolutely nothing! We are not even allowed to eat in the main dining room as there is an extra 35 usd/person even though as a Titanium elite member breakfast is always included. When we went to bed, there was 1 little turn down chocolate and 1 pair of slippers even though there were two of us staying here. Yea, little things but I wanted to feel special and all they did was ruin the weekend. I am so embarrassed that I pushed for this hotel. My friends came all the way from Germany to soend it with me and this is what we got. Shame on you Marriott!!!!Seems they learn here tYou have ruined my special day!!!!

Yasmin C
Couplelast yearGoogle Maps
Service: 5.0

We recently celebrated our wedding at JW Marriott South Beach, and it was nothing short of magical! From the very beginning, Chanel was incredibly supportive, professional, and attentive to every little detail, making the entire planning process effortless and enjoyable. On our special day, the amazing banquet team, Thana and Angela, went above and beyond to ensure everything was flawless. Angela was an absolute gem, she made sure we had food during our preparation for the second march-in and even thoughtfully prepared water and a pair of comfortable shoes for me, knowing I was wearing high heels. Her kindness and attentiveness truly meant the world to us. The food was not only delicious but also generously portioned, and the service was impeccable. Our guests couldn’t stop raving about the mouthwatering food, the enchanting ambience, and the stunning venue. A heartfelt thank you to Chanel, Thana, and Angela for pouring so much love and dedication into making our wedding day truly unforgettable. We will forever cherish the beautiful memories created at JW Marriott South Beach!

Js Ong
Couplelast yearGoogle Maps
Service: 5.0

Engaged JW Marriott for my wedding banquet, they go the extra mile to answer me and my fiancées queries. The entire process has been very smooth, even down to food tasting, we could sense the passion the chef has for giving us the best for food. Yan Ning has been extremely helpful and prompt, taking care of details we may overlook. Overall a great experience!

Satoru Ikeya
Couplelast yearGoogle Maps
Service: 5.0

It's not particularly spacious, but it's a comfortable hotel to stay in. The executive lounge is on the second floor and doesn't have a particularly special view, but they offer a wide variety of food for breakfast, tea time, and cocktail time. Compared to the JW Marriott in Dongdaemun, Korea, the rooms are not as good or spacious, but the customer service is excellent. The pool and gym on the 18th floor are well equipped and provide a satisfying workout. The view from the pool on the 18th floor is great.

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