"all the precious candid moments were also captured beautifully and we've received many compliments..."
"Their makeup enhances your natural features in a soft, refined way..."
It’s been a long enough time that I feel comfortable posting this. Just to preface this review: we had a really terrible experience here some time back but i am always weary about posting publicly because I have witnessed and heard from many others that I know, that local single business owners can’t take negative feedback and become extremely defensive and can even be vindictive especially if they can identify who you are and have your personal contact details. Therefore I usually don’t post my negative experiences but there are certain instances I do feel should be shared and this is one of them. I do not wish for a response, just to give my honest experience. Now to the review: We decided to contact Artemis rings as we had read an article about the previous jewellery business she had with her former partner and liked the designs. We were interested to create wedding rings and potentially an engagement ring. Firstly, the communication to set an appointment was a bit strange as she kept asking if another person who had made a different appointment was us. She asked on the phone a two times and again asked the same thing when we visited physically. Not sure why given the mobile number and time slot we agreed on was not the same. Secondly, when we had our appointment she kept talking about her various Tai Tai clients and how she only takes certain jobs - and how other jewellers she knows of her quality are the same. She kept trying to fish for our careers and kept talking about other clients careers (surgeons or business owners or what not), it felt really uncomfortable like we were being passive aggressively profiled to determine our wealth status. Not that it matters as we weren’t even at the stage of discussing pricing or anything. Then finally somewhere in her discussion, she said she needed us to buy a stone from her for the engagement ring in order to make a profit. Which then put us off from anything further. When we asked if we could just then make the wedding bands we initially asked the appointment for, she ignored that and continued to make remarks that she didn’t know another jeweller who could do what we were looking for in terms of design that we wouldn’t have to beg to, which was completely not humble and sounded arrogant (this is simply untrue because there are thousands of jewellers in Singapore and the very next one we randomly asked did everything we wanted swiftly and to an extremely high standard.) I believe this line of discussion came about because we had enquired about creating an engagement ring with other gems (family diamonds / others) as we have some knowledge on this and traditional jewellers do not always have the ability to get what we need. By the way, we were not constrained by any budget but since the discussion devolved down this path we let it naturally end as we already had bad feelings about the whole vibe. Overall it felt like she was trying to be a gatekeeper of the ring industry and portray that she is in such high demand that some people are not worthy of paying her to create rings. With times evolving, the jewellery industry becoming more service-oriented and the thousands of other jewellers in Singapore and beyond, this is just an experience to avoid.
Sandra crafted our wedding bands very beautifully. She is very experienced in this field and has a very good eye for design and detail. Most importantly, Sandra was very intuitive – she is able to fluidly crystallise rough ideas and concepts that we had in our minds and bring them to life in a practical manner, incorporating our very own precious memories and special meanings into our unique one-of-a-kind pair of rings. The entire process of working with Sandra was very effortless and what she created went beyond our expectations. We are very grateful and would highly recommend Artemis Rings to any couple looking to customise their own engagement ring or wedding bands.
Sandra is a one of a kind jeweller you cannot find anywhere else in Singapore. From the beginning, she seeks to understand you and what you want (even when you don't know what you want). She is patient and passionate about her work. On top of all that, her prices are very reasonable and well, well worth it. I got my wedding bands made with her and I would recommend anyone to go to her. If you're looking for something personal, customised for you and sick of copycats from run-of-the-mill retailers, just come here and be amazed. 👍
Highly recommend Artemis Ring for engagement ring. As a man, I don't know much about jewellery and beauty. With Sandra guiding through the entire process of designing the ring until the completion of the ring, her passion for jewellery has rubbed off on me and I gained a new appreciation for this craft. I made an engagement ring and needless to say, my fiancee loved the ring so so so much because it tells our unique story. If you want a one-of-a-kind ring, look no further! We will be making our wedding band with her!
Sandra's attention to details is astonishing and she is very versatile in her designs. My wife and I enjoyed the wonderful experience with Sandra to create and customise our wedding bands and other accessories. Will definitely return to her in the future for more customisation. 👍🏻
